Restoring Hope. Together.

Counseling Services in Nashville

Counseling for individuals, couples, families, and young people. Our licensed social workers offer support in times of need.

When navigating change, don’t go it alone. Let’s talk.

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Life can be challenging, relationships can be hard, and you may need the extra support that comes with working with a therapist. We offer counseling for individuals, couples, and families, as well as for children and adolescents. Our licensed social workers are here to offer you the support you need.

Choosing counseling is a way to fill your tool kit and makes you better equipped to handle challenges in the future. We offer healthy, positive coping skills you can carry with you throughout life, giving you the tools you need to overcome obstacles when they arise. You and your therapist will work together to determine your goals and achieve them, and all discussions will be held in the utmost confidentiality. If we find we are unable to offer you the best help possible, we will be happy to refer you to other organizations that can.

Our Areas of Expertise
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Depression

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Anxiety

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Relationships

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Job loss

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Anger

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Grief and loss

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Divorce

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Family stress

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Gender identity

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Depression

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Job loss

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Relationships

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Divorce

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Anxiety

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Anger

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Grief and loss

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Family stress

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Gender identity

Who We Serve

Types of Counseling

Individuals

Learn tools to tackle life’s tough issues while finding clarity and strength moving forward in life. 

Couples

Being in a relationship can be stressful, but  counseling can improve and strengthen it.

Families

Work through problems and heal wounds that prevent families from moving forward.

Children & Teens

Learn skills to handle life’s obstacles through the challenge of childhood and young adulthood.

How We Serve

Counseling Services in Nashville

Our licensed therapists operate with the utmost emphasis on confidentiality and professionalism. We offer our services to all, regardless of religious affiliation, race, disability, marital status, sexual orientation, gender identity or gender expression. We can help you address life challenges with support and positive coping skills.

Are therapy services available to everyone?

Yes! While some of our other programs are available to only those of the Jewish faith, our Nashville counseling services are available to the entire community.

Do you accept insurance?

Yes! Our therapists are professional, experienced licensed clinical social workers. JFS is an in-network provider for several major insurance companies as well as EAP providers (you may wish to check with your insurance company prior to your visit). We also accept Medicare. Clients without insurance may qualify for service on a sliding scale based on income and family size. Please contact us for additional information.

How do I get started?

You can send a request here, or call us at (615) 356-4234. If you are a parent or guardian, you can call on behalf of your loved one.

How will you keep my information private?

All communications with JFS are confidential and all employees must sign confidentiality agreements. Written records are kept in locked files. Although our offices are located within the Gordon Jewish Community Center, the entrance to our offices are in the back of the building with a private entrance and fully confidential.

Do you accept walk-ins?
No. However, you can send a request here, or call us at (615) 356-4234. If you are a parent or guardian, you can call on behalf of your loved one.
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“Thanks for all the days you’ve been there, helping and caring from your heart for me, and for others too. It’s time to somehow let you know your help means so much more than words can explain.”

– Counseling Client

“I hope you feel affirmation that you are doing things that have a true positive impact on someone’s life.”

– Counseling Client

“When I woke up today I didn’t feel very hopeful, but after talking to you (today) I feel like things might be ok.”

– Counseling Client

“Thank you for your support and always being there for (my child).”

– Counseling Client

“I’m so grateful for the support you’ve given my family.”

– Counseling Client

our team

JFS Therapists

Clinical Director

Toni Jacobsen, LCSW

Toni received her Masters in Social Work from the University of Tennessee and has nearly 30 years of experience as a Licensed Clinical Social Worker. She utilizes a versatile approach to therapy and is passionate about working together with individuals and families to address issues that are interfering with their daily their lives.

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Toni is a licensed clinical social worker and is the Clinical Director at JFS. She began her career in the mental health field in 1989 facilitating abuse prevention groups for children. She has worked with abused/neglected teenagers in a group home through the YWCA, as a Child and Family Therapist for The Guidance Center and as a Clinical Director at Camelot Cares before coming to JFS. Toni volunteered to serve on the Williamson County Child Fatality Review Team and to be a board member for First Steps. She joined Jewish Family Service in 2000 and provides a range of services to the Jewish and general community including counseling, family life education programs, financial assistance, adoption, support groups, as well managing the kosher food box, school supply and Hanukkah gift programs.

Toni has over 28 years of field experience with a wide range of populations and utilizes an eclectic approach including cognitive-behavioral therapy, play therapy with children, supportive and short-term problem focused therapy. Toni has expertise addressing anxiety, depression, trauma, parenting issues, behavioral problems, dysfunctional families, marital discord, and divorce.

One of her passions is working together with individuals and families to address an issue that might be causing dysfunction in their lives. Sometimes we can control what is happening around us and can make positive changes while other times all we can do is survive the storm.  Toni works with her clients to increase their ability to cope through teaching positive coping skills.

Toni enjoys spending time with her family, being outdoors, volunteer work and creating new things.

(615) 354-1672

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Social Worker

Ashley Franklin, LMSW

Ashley earned her Masters in Social Work at the University of Tennessee. She is an empathetic and compassionate social worker who takes a strengths-based approach to helping her clients. She connects and builds trust quickly with clients through her down to earth and authentic style. She is skilled in treating a wide range of mental health issues.
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Ashley’s experience encompasses program design, direct practice, and establishing community resources. In 2005, she became the first district wide Social Worker for Franklin Special School District and was there for 13 years. She developed and implemented the first district food pantry for the school system and was a founding board member of the NOOK (Needs Of Our Kids). She served as a member of several committees including Coordinated School Health, and WCS/FSSD School Safety Board. Another accomplishment is developing a partnership with a local animal shelter to enable adolescents to work with animals and develop better socio-emotional skills.

Ashley is an empathetic and compassionate social worker who takes a strengths- based approach to helping her clients. She connects and builds trust quickly with clients through her down to earth and authentic style.

She is intentional in her work with children, adolescents, adults and families. She implements Cognitive Behavioral Therapy, Dialectical Behavior Therapy, as well as a Family Systems approach to help clients focus on their goals and overcome barriers in life.

Ashley enjoys working with individuals struggling with anxiety, depression, life adjustments, addiction, and marriage and family issues.

(615) 354-1662

Email

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Confidentiality Promise

 The trust between our clients and JFS is the basis for our success.  All transactions and discussions are protected by the highest professional ethical standards of client/counselor confidentiality.

Patient Forms

Please download, print and complete each of the appropriate forms and bring them with you to your first counseling session. All of your information will be handled with sensitivity and will be kept strictly confidential.

Adult Counseling Registration Form

For all new patients. Please print out and bring with you to your appointment.

Youth Counseling Registration Form

For all new patients. Please print out and bring with you to your appointment.

Insurance Information Form

For all new patients. Please print out and bring with you to your appointment.

HIPPA Compliance Form

For all new patients. Please print out and bring with you to your appointment.